Get in Touch With Us
Got a question about one of the sites we cover, spotted something that needs updating, or just want to tell us how we're doing? This page explains the best way to reach us and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable route to our team. We read every message that comes in and aim to reply within two working days. You can write to us at [email protected].
If you can, tell us straight away what your message is about — a review query, a correction, a general comment. It helps us route your note to the right person and answer you faster.
What Readers Usually Get in Touch About
- Questions about a specific brand — If you want more detail on how we assess a site featured on our best non GamStop casinos page, or how a welcome offer works in practice, ask us and we'll clarify what we know.
- Corrections — Offers, terms and licensing details change. If you spot something on our site that looks out of date, let us know so we can look into it.
- Suggestions for coverage — If there's a topic around casinos not on GamStop, payment methods, or how self-exclusion works that you'd like us to cover in more depth, we're glad to hear it.
- Partnership or editorial enquiries — If you represent a casino brand or an affiliate partner and want to discuss working with us, introduce yourself and explain what you have in mind.
- Concerns about gambling behaviour — If you or someone close to you is worried about their gambling, mention this in your message and we'll point you towards organisations that offer support and guidance.
What Happens After You Send a Message
A real person reviews every message that lands in our inbox — we don't rely on automated replies to stand in for a proper response. Our aim is to get back to you within two working days, though this can occasionally stretch a little longer during busier periods.
We can't offer legal, financial or medical advice, and we don't act on behalf of any casino operator when it comes to account issues, withdrawals or verification — those matters need to go directly to the casino's own support team. What we can do is help with questions about our own content, ratings and comparisons.
A Word on Accuracy and Independence
Our reviews and rankings are built from publicly available information about each operator, and reader feedback plays a genuine part in keeping that content current. Where our site earns commission from a listed casino, that relationship never decides where a brand sits in our rankings — accuracy comes first. If something you've read here doesn't match what you've experienced, we want to know, so please tell us.
All gambling content on this site is intended for readers aged 18 and over.
Thank you for taking the time to get in touch — every message helps us keep this site useful, accurate and worth coming back to.